In order to provide you with the full range of services, we collect personal information about you.  Mainetti UK Limited ("Mainetti") is committed to protecting your personal information when you are using our website and associated services. This Privacy Policy relates to our use of any personal information you provide to us and any that we collect via a third party.

This website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies and we recommend that you review them. They will govern the use of personal information you submit whilst visiting that third party website. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

This privacy policy answers the following:

What information will Mainetti collect about me?
Further information on Cookies
How will Mainetti use the information they collect about me?
When will Mainetti contact me?
Will I be contacted for marketing purposes?
Will Mainetti share my personal information with anyone else?
How long will Mainetti keep my personal information?
Can I find out what personal information Mainetti holds about me?
Changes to Mainetti Privacy Policy
Contacting Mainetti about this Privacy Policy

What information will Mainetti collect about me?

When you register with the website, provide product feedback or in any event purchase goods from us we will ask for certain personal information about you.

This information may consist of your name, job title, e mail address, postal address, telephone or mobile number, date of birth and financial details.

We may also combine personal information you give us with personal information which is available through publically available sources, such as your company website.

We also collect personal information and other data via cookies.

FURTHER INFORMATION ON COOKIES

What are Cookies?

A cookie is a text file containing a small amount of data which is downloaded from a website and stored on your computer or mobile device when you visit a website.

Different cookies do different things, for example, allowing you to navigate between pages or tailoring a website to your preferences.

Each type of cookie can be set and controlled by the operator of the website such as Mainetti (known as a ‘first party cookie’) or a third party such as Google (known as a ‘third party cookie’).

Cookies may be 'session only' (stored only during the period of time when you are browsing a website and automatically deleted) or 'persistent' (stored on your computer and used when you revisit a website).

Which Cookies do we use and how do we use them?

First party cookies

Cookie Name Purpose
Mainetti MainettiWeb This cookie is used to enable us to record your preferred language when browsing our website.

Third party cookies

Cookie Name Purpose
Google Analytics _utma
_utmb
_utmc
_utmz

We use Google Analytics to gather information about how people use our site so that we can improve what we offer to our users.

Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
Unless you opt-out of the Google Cookie, by using this site you consent to the use of the Google Cookie and any information generated by Google Analytics.

You can find an overview of privacy at Google here. For information on how to opt-out from all GoogleAnalytics cookies (from all sites not just from Mainetti) visit Google.
Lead Forensics   These cookies collect information about how visitors use our site. Similar to google analytics, they will show the visitor journey and items of interest through a click-history. Lead Forensics may then combine this with information from publicly available sources such as your company website and provide us with reports on who is viewing our website and how it has been used.  This may include personal information.

How do I disable cookies?

Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time.

The last of these options mean that certain personalised services cannot then be provided to that user and if applied to your use of this website you may not be able to take full advantage of all of the features of this website.

Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

What will happen if I disable cookies?

This would depend on which cookies you disabled. Generally some of the sites functions may not work properly if cookies are switched off. 

How will Mainetti use the information they collect about me?

Mainetti will use your personal information for the following purposes:

to enable Mainetti and its service providers to provide you with the goods and services you select;
to process any orders for goods you make using the facilities available on this website;.
for internal record keeping and administration;
for customer service administration and improvements. Please note that where you provide feedback in relation to our products, you are consenting to us displaying that feedback on our website;
to personalise the way our website content is presented to you;
to record your product preferences;
to enhance your user experience;
to determine where in the world you are accessing the services from as this helps us to develop our website for your region.

When will Mainetti contact me?

Mainetti may contact you in relation to any products you have ordered, any customer feedback you have provided or in relation to any queries you have made about our products (for example in relation to any customisations you have requested).

We may also from time to time invite you to participate in surveys about Mainetti and our website (participation is always voluntary) and for marketing purposes where you have specifically agreed to this.

Will I be contacted for marketing purposes?

Mainetti won't contact you for marketing purposes unless you specifically agree to be contacted for these purposes when registering with the website or ordering any goods from us. You may opt out of receiving marketing from us at any point by writing to us at:

Privacy Policy Officer
Mainetti
Oxnam Road
Jedburgh
Roxburghshire
Scotland
TD8 6NN

or emailing us at:

Will Mainetti share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).

We will share your information with other Mainetti group companies (each company will adhere to its own privacy policy available on its website). A list of our other group companies and their contact details can be found here: Contact us

Mainetti also uses third parties to process your orders. We require such third parties to comply strictly with our instructions in relation to your personal information and to have in place appropriate safeguards to protect your personal information from loss or damage. They are under strict obligations not to use any of your information for their own business purposes.

How long will Mainetti keep my personal information?

We will hold your personal information on our systems only for as long as is necessary for us to provide the relevant goods and/or services (including any period in which you continue to maintain registered with the website) and in accordance with our obligations under the Data Protection Act 1998.

Can I find out what personal information Mainetti holds about me?

Under the Data Protection Act 1998 you have the right to request a copy of the personal information that Mainetti holds about you and to have any inaccuracies corrected. We charge £10 for information requests (or such other amount as may be stipulated by data protection legislation). In addition we will as soon as is reasonably practical deal with all requests to correct or delete personal information about you on our files.

Please address requests and questions about this or any other questions to:

Privacy Policy Details
Mainetti
Oxnam Road
Jedburgh
Roxburghshire
Scotland
TD8 6NN

Changes to Mainetti Privacy Policy

This Privacy Policy may be updated from time to time so you may wish to check it each time you submit personal information to this website. The date of the most recent revisions will appear on this page.

Contacting Mainetti about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact;

Data Protection Officer
Mainetti
Oxnam Road
Jedburgh
Roxburghshire
Scotland
TD8 6NN

15 May 2015